Privacy Policy
Bloom Kitty V.O.F.
Last updated: 25 July 2025
1. Introduction
This Privacy Policy explains how Bloom Kitty V.O.F. (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website or place an order via www.bloomkitty.com. We respect your privacy and comply with the General Data Protection Regulation (GDPR).
2. Who We Are
Bloom Kitty V.O.F.
Bolstoen 15p, 1046AS, Amsterdam, The Netherlands
Chamber of Commerce (KvK): 97840785
VAT: NL868255099B01
Email: customerservice@bloomkitty.com
3. What Personal Data We Collect
When you use our webshop or place an order, we collect the following data:
Full name
Billing and shipping address
Email address
Phone number (if provided)
IP address
Payment status (via Mollie)
Order history
Any messages or emails you send us
4. Why We Collect Your Data
We use your personal data for the following purposes:
To process and deliver your orders
To provide customer support
To send transactional emails (order confirmations, shipping updates)
To comply with legal and tax obligations
To send newsletters and marketing emails (only if you subscribe)
To analyze website traffic and improve our services
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual necessity: To fulfill your order
Legal obligation: To retain records for tax purposes
Legitimate interest: For analytics, fraud prevention, and business improvement
Consent: For marketing emails and non-essential cookies
6. Marketing and Newsletters
If you subscribe to our newsletter, we will use your name and email address to send occasional promotional emails. You can unsubscribe at any time using the link in each email.
7. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and collect analytics. We use:
Functional cookies – required for basic functionality (e.g. shopping cart)
Analytical cookies – via Google Analytics
Marketing cookies – via Meta Pixel (Facebook/Instagram ads)
You can control cookie preferences using our cookie banner or through your browser settings.
8. Data Sharing with Third Parties
We share your data only when necessary for business operations:
Mollie – to securely process your payment
PostNL or other shipping carriers – to deliver your order
Google Analytics – to analyze traffic and behavior
Meta Pixel – for advertising insights
These providers may store data in or outside the European Economic Area (EEA). When data is transferred outside the EU, we ensure appropriate safeguards (e.g. standard contractual clauses).
9. Data Retention
We retain your order and invoice data for 7 years, in compliance with Dutch tax law.
Data used for marketing is stored until you withdraw your consent (unsubscribe).
After this period, your data will be deleted or anonymized.
10. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to access
Right to rectification
Right to erasure (except where legally required to retain data)
Right to restrict processing
Right to object to marketing
Right to data portability
Right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise your rights, please contact us at: customerservice@bloomkitty.com
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The latest version will always be published on this page.
13. Questions or Complaints
If you have any questions about this policy or how we handle your data, contact us via email:
customerservice@bloomkitty.com
If you’re not satisfied with our response, you may file a complaint with the Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).